More than 100 years committed to technical progress has made us the leading manufacturer in the fields of variable AC drives, servo drives, control technology and robotics.
Privacy Policy
Data protection
Thank you for visiting our website. We take the protection of your personal data very seriously and therefore strive to not only provide you with an attractive online offer, but also always to guarantee your right to informative self-determination.
We place great emphasis on the protection of your privacy as a user of our website and comply with the data protection laws that apply to us when we process personal data. As the data controller, we have implemented many technical and organisational measures to ensure the most complete protection of personal data processed through this website. However, Internet-based data transfers may generally have security vulnerabilities, so complete protection cannot be guaranteed. Therefore, the individual data subject may freely transfer personal data to us in alternative ways, e.g. by mail.
1. Responsible for the processing
Yaskawa Europe GmbH
Philipp-Reis-Strasse 6
65795 Hattersheim
Germany
Phone: +49 6196 569 300
Fax: +49 6196 569 398
E-mail: info@yaskawa.eu.com
2. Data protection officer
Diane Frank
Schmid Frank Rechtsanwälte Partnerschaft mbB
Katharinengasse 11b
86150 Augsburg
Germany
E-mail: diane.frank@schmid-frank.de
3. The purposes of the processing
We only use the personal data made available by you to answer your inquiries, to process your orders or to give you access to certain information or offers.
3.1. Cookies
a) This website uses the following types of cookies, the scope and function of which are explained below:
- Temporary cookies (see b)
- Persistent cookies (see c)
b) Temporary cookies are deleted automatically when you close your browser. These especially include session cookies. They store a so-called session ID, which can be used to assign different requests from your browser to the shared session. This will allow your computer to be recognised when you return to our website. Session cookies are deleted when you log out or close your browser.
c) Persistent cookies are automatically deleted after a certain period of time, which may vary depending on the cookie. You can delete cookies in your browser's security settings at any time.
d) You may at any time revoke your consent or object to the processing of your data using cookie technologies. You can revoke your consent by making the corresponding settings in the cookie handling tool ("Opt-Out").
e) Before we process data or have data processed in connection with the use of cookies, the user is asked to give his consent, which can be revoked at any time. If consent is not given, the maximum number of cookies required for the operation of our website will be used, based on our interest and the interests of the users.
3.2. Newsletter
In the newsletter, we inform you regularly about us and our offers.
Collection of personal information when you subscribe to our newsletter
(1) With your consent, you can subscribe to our newsletters, which we use to inform you about our current interesting offers. The advertised goods and services are listed in the consent form.
(2) We use the so-called Double-opt-in procedure to sign up for our newsletter. This means that after your registration, we will send you an e-mail to the specified e-mail address, asking you to confirm that you wish to receive the newsletter. If you do not confirm your registration within 48 hours, your information will be blocked and after one month it will be automatically deleted. In addition, we store your IP addresses and the times for registration and confirmation. The purpose of the procedure is to be able to prove your registration and, if necessary, clarify any misuse of your personal information.
(3) Your registration data will be used solely to send the newsletter. The newsletter is sent through the forwarding service provider salesforce.com Germany GmbH. Salesforce's applicable data protection directive is contained in the Salesforce Privacy Statement
3.3. Newsletter Tracking
Our newsletters contain so-called tracking pixels (Web-Bugs), which allow us to identify if and when an e-mail was opened and which links in the e-mail were used by the personal recipient.
We store this data so that in the best possible way we can customise our newsletters to the wishes and interests of our subscribers. Therefore, the data collected in this way is used to send personal newsletters to the respective recipient.
We kindly ask you to give your consent in this regard.
By revoking the consent to receive the newsletter, the consent to the above Tracking is also revoked.
3.4. Contact form
On our website, we offer you the opportunity to contact us via e-mail and/or via a contact form. In this case, only the information provided by the user is saved. We only use your e-mail address to process your request and for any follow-up questions. Your data will then be deleted if you have not consented to further processing and use. The data collected in this way is also not aligned with data that can be collected by other components on our website.
3.5. Google Analytics
If you have given your consent, this website uses Google Analytics, a web analysis service provided by Google LLC. The company's service provider in the EU is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland ("Google").
The scope of the processing
Google Analytics uses cookies that enable the preparation of an analysis of your use of our websites. The information collected using cookies about your use of this website is usually transmitted to a Google server in the USA and stored there.
We use the function 'anonymizeIP' (a so-called IP masking): By enabling IP anonymisation on this website, your IP address will be abbreviated by Google in the EU member states or in other states that have signed the Agreement on the European Economic Area. Only in exceptional cases the full IP address will be transmitted to a Google server in the US and abbreviated there. The IP address transmitted by Google Analytics from your browser will not be merged with other Google data.
During your visit to the website, the following information will among other things be collected:
· The pages you have opened, your "click path"
· Achieving "website goals" (conversions, e.g. newsletter sign-ups, downloads, purchases)
· Your user behaviour (e.g. clicks, length of stay, bounce rate)
· Your approximate location (region)
· Your IP address (in abbreviated form)
· Technical information about your browser and the devices you use (e.g. language setting, screen resolution)
· Your Internet provider
· The referring URL (via which website/advertising medium you arrived at this website)
The purposes of the processing
On behalf of the operator of this website, Google will use this information to evaluate your use of the website and to compile reports on the website's activities. The reports from Google Analytics are used to analyse the effectiveness of our website and the success of our marketing campaigns.
Recipient
Recipient of the data is
Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland
which is the data processor.
Transmission to third countries
Transmission of data to the United States cannot be ruled out.
Retention period
The data we sent and which is linked to cookies is automatically deleted after 26 months. Data, whose retention period has been reached, is automatically deleted once a month.
You may also prevent Google from collecting the data generated by the cookie that is related to your use of the website (including your IP address) and Google's processing of this data by:
a. not giving your consent to the setting of cookies or
b. downloading and installing the Google Analytics browser add-on for opting out HERE.
You can also prevent the storage of cookies by setting your browser software accordingly. However, if you configure your browser to reject all cookies, the functionality of this and other websites may be limited.
Legal basis and possibility of revocation
The legal basis for and the possibility of revoking this data processing is your consent, Section 6, subsection 1, no. 1, letter a in the GDPR. You can revoke your consent with future effect at any time by accessing the cookie settings in the web browser you use and deleting the cookie setting there.
You can find more information about the terms of use of Google Analytics and data protection at Google at https://marketingplatform.google.com/about/analytics/terms/de/ and https://policies.google.com/?hl= the
3.6. Google AdsConversions
(1) This website uses Google Adwords Conversions to draw attention to our offers by means of promotional material (so-called Google Adwords) on external websites.
(2) The scope of the processing
We can determine how successful each campaign is in terms of data from the advertising campaigns. We are interested in making our website more interesting through user-oriented advertising.
These promotional materials are provided by Google through so-called "ad servers". For this purpose, we use ad server cookies, which use specific parameters to measure the success of advertising, such as when displaying ads or clicks by users. If you access our website via a Google ad, Google Adwords will store a cookie on your computer.
This cookie will have the unique cookie ID, the number of ad impressions per location (frequency), last exposure (relevant for post-impression conversions) and opt-out information (indication that the user no longer wishes to be contacted) are usually stored as analysis values.
These cookies allow Google to recognise your internet browser. If a user visits certain pages on an AdWords customer's website, and if the cookie stored on his computer has not yet expired, Google and the customer can see that the user has clicked on the ad and was redirected to that page. Therefore, cookies cannot be tracked through AdWords customers' websites.
Due to the marketing tools used, your browser is automatically connected directly to the Google server. We have no influence on the extent and further use of the data collected by Google using this tool, and we therefore inform you about our level of knowledge: By integrating Adwords Conversion, Google receives information that you have accessed the corresponding part of our website or that you have clicked on our ad. If you are registered with a Google service, Google may place your visit under your account. Even if you are not registered with Google or have not signed in to a Google service, there is a possibility that the provider will acquire and store your IP address.
(3) The purpose of the data processing
We do not collect and process personal information in the aforementioned advertising measures. We only accept statistical evaluations from Google. Based on these evaluations, we can identify which of the selected advertising measures are particularly effective. We do not receive additional data from the use of promotional materials, nor can we identify users on the basis of this information.
(4) Retention period
Ad server cookies usually expire after 30 days and are not intended to identify you personally.
(5) Recipient
The data recipient is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, which is the data processor. For this purpose, we have entered into a data processing agreement with Google. Google LLC, based in California, USA, and, where applicable, US authorities, may have access to the data stored by Google.
(6) Transmission to third countries
Transmission of data to the United States cannot be ruled out.
(7) Legal basis and possibility of revocation
The legal basis for the use of the tracking tool is your consent in accordance with Section 6, subsection 1, letter a in the GDPR. You can revoke your consent with future effect at any time by accessing the cookie settings in the web browser you use and deleting the cookie setting there.
You can also prevent participation in this tracking process in several ways:
a) by setting your browser software accordingly - suppression of third-party cookies means that you will not receive advertisements from third parties
b) by disabling conversion tracking cookies by setting your browser to block cookies from the domain www.googleadservices.com (https://www.google.de/settings/ads), thereby deleting this option if you delete your cookies
c) by disabling interest-based ads from the providers that are part of the self-regulatory campaign "About Ads", via the link http://www.aboutads.info/choices, which will delete this option if you delete your cookies
d) by permanently disabling in your browsers
Please note that in this case you may not be able to make full use of all the features of this offer.
(8) You can find more information about the terms of use of Google Adwords Conversions and data protection at Google at https://ads.google.com/intl/de_de/home/faq/gdpr/,
https://support.google.com/google-ads/answer/1722022?hl=de and
https://policies.google.com/?hl=de
3.7. YouTube
(1) We have integrated YouTube videos from third party provider Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, into our online offering, stored at http://www.YouTube.com and which can be played directly from our website.
When you play the videos, YouTube use cookies to collect information about the visitors to their website.
These videos are all integrated in "extended data protection mode", which means that no data about you as a user will be transmitted to YouTube if you do not play the videos or have not previously consented to them. Only after you have given your consent will the information listed below be transmitted. We have no influence on the data transfers triggered by this.
(2) By visiting the website, YouTube receives information that you have visited the corresponding subpage on our website. In addition, the data specified in section 3 of this statement will be transmitted. This is done regardless of whether you have a YouTube user account that you are logged in to or if there is no user account.
If you do not wish to be assigned to this scheme on your YouTube profile, please log out before activating the button.
This also leads to establishing a connection to the Google DoubleClick network. When you start the video, it may trigger additional data processing activities.
If you are logged in to Google, your data will be linked directly to your account.
(3) YouTube saves your data as usage profiles and uses it for advertising, market research and/or needs-based design of the YouTube website. Such an evaluation is performed in particular (even for non-logged-in users) to provide needs-based advertising and to inform other users of the social network about your activities on our website. You have the right to object to the creation of these user profiles, and you must contact YouTube to exercise this right.
(4) The legal basis for playing YouTube videos is your consent in accordance with section 6, subsection 1, letter a in the GDPR.
(5) Further information on the purpose and scope of data collection and processing by YouTube can be found in the privacy policy. You can also find more information about your rights and privacy options here: https://www.google.de/intl/de/policies/privacy
3.8. Social media
We are present on social online networks and platforms to communicate with the customers, leads and users active there and to inform them about our services. When accessing the respective networks and respective platforms, the operators’ terms, conditions and guidelines for data processing apply.
Unless otherwise stated in our privacy policy, we process users' data insofar as they communicate with us within the social networks and platforms, e.g. if they write to us online or send us messages.
This privacy policy applies to our online presence on TWITTER, XING, LINKEDIN, FACEBOOK, INSTAGRAM, YouTube.
3.9 Matomo
We use the Open-Source-Software-Tool Matomo for statistical evaluation on our website. It is supplied by InnoCraft, 150 Willis St, 6011 Wellington, New Zealand.
We use Matomo to analyse the use of our website and for individual functions and offers to continuously improve the usability and user experience. The legal basis for the processing of your personal data is article 6 section 1 lit. f GDPR. Our legitimate interest is the user-friendly design and optimisation of our website and the analysis of the scope of our job vacancies.
For this purpose a cookie is set on your terminal device, which traces the surf behaviour of our users. Your IP-address is pseudonymised using automatic reduction.
The information generated by the cookie in the pseudonymised user profile is not used to identify the website visitor personally and not linked to personal data on the pseudonym bearer.
Matomo is part of the Statistic Tools of the applied Software from Rexx systems GmbH.
The data is deleted as soon as it is no longer needed, at the latest after 5 years.
For more information on Matomo go to https://matomo.org/docs/privacy/.
3.10. User registration
We offer you the opportunity to register on our website. The personal data that you voluntarily provide, such as name, address, contact and communication data such as telephone number and e-mail address, are processed solely for the purpose of our offer.
In the event of important changes, such as the scope of the offer or in the event of technically necessary changes, we will use the e-mail address provided during registration to inform you.
Registered users have at any time the option to change or delete the data provided during registration. We are also happy to correct or delete these at your request, unless there is no statutory storage obligation. Use the contact information on this page for this.
By registering on our website, we also store your IP address and the date and time of your registration. This is a guarantee on our part in the event that a third party misuses your data and registers with this data on our website without your knowledge. A transfer to a third party as well as a comparison of the data collected in this way with data that can be collected by other components on our website will not take place.
3.11. Customer and contract data
We only process your personal data insofar as it is necessary for the establishment, content or change of the legal relationship (stock data). We only process personal information about the use of our website (usage data) to the extent necessary to enable you to use the service or to invoice you.
3.12. Job ads / Online application
Your application data is processed electronically by us for the purpose of handling the application process. The processing takes place electronically, especially if you send the application documents to our organisation electronically, for example by e-mail.
If your application is followed by the conclusion of an employment contract, your transferred data may be stored by us in your personnel file for the purpose of the usual organisational and administrative process in accordance with the relevant legal provisions.
If your job application is rejected, the data you entered will be automatically deleted six months after the date of the rejection notification.
This does not apply if a longer storage is necessary due to statutory requirements (e.g. the obligation to provide documentation under the general law on equal treatment), or if you have expressly accepted a longer storage in our database.
3.13. Security during transfer
To protect the security of your data during transfer, we use the latest encryption methods (e.g. SSL). You can recognise an encrypted data transfer by the name "https: //" at the beginning of the browser line. Only submit your sensitive information if SSL encryption is enabled.
4. Legal basis for the processing of personal data
We only process your personal data to the extent necessary for the establishment, content or amendment of the legal relationship, if a legal regulation requires us to process personal data or if you have expressly consented to it.
5. Processing based on legitimate interests
To protect other legitimate interests, we have a legal right to process personal data, unless the data subject's interests or fundamental rights and rights of freedoms apply.
6. Transfer of personal data to third parties
Your personal information will only be passed on or transferred to third parties if this is necessary for contract processing - in particular the transfer of order data to suppliers, customer data and potential customer data to contractually authorised partners - or for invoicing purposes, or if you have previously expressly consented.
Your data will not be passed on to third party without an explicit consent, e.g. for advertising purposes.
All service providers are required to comply with applicable data protection requirements.
You can find a list of our service providers here [link]
7. Transfer of personal data to a third country or an international organisation
We intend to transfer the personal information you provide to us to a third country/international organisation, including among others YASKAWA Electric Corporation, Japan, for registration and login to cloud-based services. In this context, we would like to emphasise that the European Commission has taken a decision on the adequacy of the level of protection with regard to Japan, but not for all third countries and organisations.
The recipient in third countries/the international organisation can demonstrate an adequate level of data protection by means of appropriate guarantees/binding internal data protection rules or is established in a third country for which the European Commission has decided on the adequacy of the level of protection. A copy of this can be made available to you upon written request or can be viewed at https://www.yaskawa.co.jp/en/privacy.
In addition, we intend to forward inquiries received from customers and interested parties who wish to enter into a contractual relationship but who fall within another area of responsibility within the YASKAWA Group or its contractually approved partners to these companies. These companies may also be located in third countries. The transfer of personal data to third countries is ensured by appropriate guarantees/binding internal data protection rules. A list of our affiliates and contractually approved partners can be found at https://www.yaskawa.eu.com/en/contact/contacts/.
8. The duration of storage of personal data
We retain personal information for as long as it is necessary to perform a service which you have requested or for which you have given your consent, unless there are other legal obligations, such as retention periods under commercial and tax law.
9. Rights of data subjects
9.1. Information
You have the right at all times to information about the data stored about you or your pseudonym, also with regard to their origin, the recipients to whom the data is passed on and the purpose of the data processing. For this purpose and for further questions on the subject of personal data, you may contact us at any time at the e-mail address data-protection@yaskawa.eu.com or by mail to the address specified in the legal impressum with the note "to the data protection officer“.
9.2. Correction
You have the right to demand that we without undue delay correct incorrect personal information about you, or that we fill in incomplete personal information, taking into account the purpose of the processing.
9.3. Deletion
Saved personal data will be deleted if you revoke your consent to storage, if you object to the processing of your personal data where data storage is no longer required to fulfil the purpose for which it was stored, or where storage is not permitted due to legal requirements.
9.4. Restriction of processing
If you dispute the accuracy of the personal data stored about you, or if you need the personal data to assert, exercise or defend legal claims, while we no longer need them, you may request that the processing of the personal data is restricted.
You may also have the processing restricted in the period from filing an objection to the processing to deciding whether or not to allow it.
If the processing of your personal data has been restricted, this will no longer be processed.
9.5. Objection
If we process your personal data on the basis of a legitimate interest, both on our part and by a third party, or if the processing is necessary for the performance of a task which is in the interest of the public or which takes place in the exercise of an official authority, you have the right to object at any time to the processing due to your particular situation.
In the event of an objection, we will no longer process your personal data unless we can demonstrate compelling, legitimate reasons that outweigh your interests, rights and liberties or require processing for the establishment, exercise or defence of legal claims.
The right to object applies in the same way to direct marketing and related profiling.
9.6. Data portability
You have the right to receive the personal information you have provided about you in a structured, commonly used and machine-readable format and to transfer it to another organisation.
You also have the option of requesting that we pass on the relevant personal information directly to another organisation, if technically possible.
10. Revocation
You have the right to withdraw your consent at any time. The revocation must be made in writing. This is without prejudice to the legality of the processing carried out on the basis of the consent before the revocation has been revoked.
11. Complaint to a competent supervisory authority
You have the right to lodge a complaint with a supervisory authority regarding the processing of your personal data. The supervisory authority responsible for us is
Der Hessische Beauftragte für Datenschutz und Informationsfreiheit
Postfach 3163
65021 Wiesbaden
Phone: +49 611 1408 - 0
Telefax: +49 611 1408 - 900 / 901
12. Delivery and non-delivery of personal information
In principle, you can visit our website without providing any personal information. We do not store any personal information in this context. However, we would like to point out that in this case you will not be able to use all the functions on our website to their full extent. To improve our offer, we only evaluate statistical data that does not allow conclusions to be drawn about your person.
13. Automated decision-making
We do not use automated decision-making processes as part of our website.
14. Change of purpose in the processing of personal data
As soon as we intend to process the personal data for a purpose other than that for which the personal data was collected, we will inform you of this other purpose before further processing is initiated.
15. Changes in the privacy policy
We reserve the right to change our security and data protection measures to the extent necessary due to legal and/or technical developments. In these cases, we will also adjust our privacy policy accordingly. Therefore, be aware of the current version of our privacy policy.
16. Questions, suggestions and complaints
We are always available to answer your questions regarding our organisation's processing of your personal information. For questions that could not be answered by this privacy policy or for further information, suggestions or complaints, please contact us at data-protection@yaskawa.eu.com with the reference "to the data protection officer".
Alternatively, you can contact our data protection officer directly with questions about data protection. The contact details can be found under point 2 of this privacy policy.