More than 100 years committed to technical progress has made us the leading manufacturer in the fields of variable AC drives, servo drives, control technology and robotics.
Individual Solutions for Individual Requirements
Comprehensive Yaskawa Service and Support
Personal Service for Best Performance
It‘s all in the details. The Yaskawa Support knows exactly what you need. Naturally, we offer all the industry standard services you would expect, but in addition we offer our customers numerous supplementary services with the explicit aim of highest customer satisfaction and optmized running of machines and plants.
Our products are well known for their reliability. But even with the highest quality, sometimes something goes wrong. In these moments, the repair team will be on hand, with expertise on all Yaskawa products. Either directly at your premises or in our european repair center.
All our repairs are covered by the 12 months warranty period on all defective parts
If your repair is not covered by warranty, there will be no unpleasant surprises - all our repairs are quoted based on a flat rate concept.
On Site Repair
For certain products we also offer a repair or a product exchange on site. The focus is not only on correcting the fault, but also to actively search for possible error causes to avoid future downtime.
- Quick replacement
- Additional error search
- Cost-optimized help
Maintenance repair
Routine repairs and maintenance of wear and tear parts like cooling fans, external connectors, covers and screws, operators etc. can easily be handled by our technicians. We're making sure your components are fully operational again .
Service repair
You send your defective products directly to Yaskawa. In our workshop we localize the fault and eliminate it. We then inspect and clean the product before sending it back to you „like new“. You will get your product repaired, tested and cleaned in 5 working days.
Service repair express
For emergencies situations, we can offer our customers tested replacement products. Within 24 hours you will receive a fully functional product, which is immediately ready for use. This way, downtime and the production loss remains minimal. And should no replacement product be available, we will repair your original product within 24 hours.
Wherever you are -
our local support is near
Close to you
If your machine or plant suddenly comes to a standstill, the Yaskawa Aftersales Service will be happy to assist you in a reliable and uncomplicated manner. No matter when. No matter where. Our highly qualified employees will help you put your machines and plants back into operation quickly.
Individual Service
We adapt our service to your individual needs. Our customers and their requirements are individual, so we offer individual solutions. Whether this means an extended warranty period, specially adapted products or individual maintenance contracts, with Yaskawa you have a flexible partner at your side who will respond to your needs and requirements.
Global Service
We support our customers even beyond the EMEA borders. With a standard and an extended program, supported by local Yaskawa service organizations.
Yaskawa Ireland B
Functions
Yaskawa, Sales
Portfolio
Controls, Drives, Motion, Robotics
Yaskawa UK Ltd. C
Functions
Yaskawa, Service, Sales
Portfolio
Robotics, Controls, Drives, Motion, Profichip
DC Automation A
Functions
Partner, Sales
Portfolio
Robotics, Drives, Motion